Originally Posted by
Ominous Gamer
No one is suggesting an employee is supposed to add risk to himself. But I'm betting you also didn't have anything that would set off nonsilent alarms or cages in public spaces in the event of a robbery. You know, something that could end up with a robber and customer sharing the same space at high risk moments.
Making sure that the people who come into your business are kept safe is not only good for business its part of being a decent human. Even at my library all emergencies revolve around making sure the customers are safe.
I think following procedure is the point you're not getting. The police have been caught numerous times not following procedure without fallout, lying about following procedure and getting the benefit of doubt cause the other guy is black or has a record, or following a procedure that has been shown to have a negative effect of their effectiveness as an officer, like the concept your claiming is responsible.