I know lots of people who deal with the housing agency here, and you won't believe how incompetent (or more likely, lazy) they are. People have been waiting 3 years to get a simple piece of paper. Documents are lost repeatedly. Things are entered into a computer by one person and don't appear in another person's computer. People who go to the agency themselves are treated like sub-humans. Frankly, the Soviet Union wasn't particularly worse than some of our agencies.





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