Major problems trying to get a phone line installed for the Internet. Good news, got a date now (again). Bad news is it's another 3 weeks.
After all the messing around Sky have done in this process OTOH I'm now up to getting £250 refunded onto my account so it's not all bad. Funny how things can move when the incompetent helper-monkey in whatever department of the call centre you're on to passes you on to the only department that has a clue: Cancellations.