Hope someone can help. I'm on a strict deadline to run Payroll to ensure everyone gets paid and there was a Year End software update for the program I use at work to do so (Sage 50 Payroll) as this week is the end of the tax year. After running the software update the system needed restarting and once I did the shortcut on the Start Menu (Win 7) was giving an error of "The system cannot find the file specified" like when software is uninstalled without removing the shortcut. So I browsed Windows to the right folder and found the relevant executable - it is there. Double clicked on the executable and got the same error message.
I've never seen this error message for a file that does exist, only ever when a file doesn't exist. I'm assuming the file has perhaps somehow gotten corrupt and I have telephone support with Sage but that's closed until tomorrow now and tomorrow's my deadline in order to ensure there's no risk of people getting paid late. In case its somehow a problem with my system - has anyone ever seen this error before on a file that DOES exist and can it be resolved?