Sigh, everything has been running downhill rapidly since then. We have gotten a new store manager, who is a complete polar opposite of my two previous managers. I was very happy with managers who tried to facilitate and create harmony, and have inner motivation be the main driver of performance.

The new one is a complete egomaniac. He literally believes to have the best answer to everything, and comes bursting through each department demanding radical change, without speaking to anyone about the reasoning behind current solutions.

He also is extremely demanding towards everyone, where even a tiny slip up in performance, gets him really furious and venting. We have two of our most senior and best performing employees leave our team to pursue studies, and have to start a clean sheet with new fresh recruits. I made a 6-month presentation on budgeting and how I figure we will be doing, taking this into account. I basically presented to him, that through various strategies, I hoped we would be able to keep our levels, or maybe get a 5% improvement over last year. He, on the other hand, demanded a 2% clearance down to 2nd place among all the stores (there are 145 stores nationally, and we've consistently only been close to top 5 even with our now prior top sales men working full time). I tried to argue that this was not realistic out of the gates, as firstly, I need to train the new employees, and secondly, its impossible to accurately portray the future with Amazon entering our markets, and covid-19 increases as well. I tried to instead focus on things that would improve us, regardless of the competition, but to that, he wasn't at all interested.
So the current situation is. While our results have been temporarily buffed from having a new manager, half the staff in operations, sales and lower level management, are now considering leaving due to the toxic work environment. Yesterday he took away the chairs of the cashiers, because he thought it "unprofessional" not to stand. I, as a physiotherapist, wouldn't wish anyone to be forced to be standing in one spot for 8 hours. It's frankly ridiculous. He also snaps at employees to get their attention, which I find extremely rude and condescending. He himself is the first man out of office, once his work hours is past, and doesn't even follow his own strict rules.