BBC flooded with complaints over coverage of Prince Philip’s death
Viewers switched off their TVs in droves after broadcasters aired blanket coverage of Prince Philip’s death, audience figures revealed on Saturday, and the BBC received so many complaints it opened a dedicated complaints form on its website.
BBC One and BBC Two cleared their schedules of Friday night staples including EastEnders, Gardeners’ World and the final of MasterChef to simulcast pre-recorded tributes from the Duke of Edinburgh’s children.
TV viewers were not pleased. BBC One, which is traditionally the channel that Britons turn on at moments of national significance, was down 6% on the previous week, according to analysis of viewing figures by Deadline. For BBC Two the decision was disastrous – it lost two-thirds of its audience, with only an average of 340,000 people tuning in at any time between 7pm and 11pm. ITV suffered a similar drop after it ditched its Friday night schedule to broadcast tributes to the duke.
The highest rated programme on Friday, with 4.2m viewers, was Gogglebox on Channel 4.
The BBC’s national radio stations replaced their output with a pre-recorded tribute, with some later returning to special “sombre” music: Radio 1 played downbeat music interspersed with announcements that it would “sound a bit different”.
Some BBC radio cricket commentary teams continued to provide coverage of county cricket – one of Philip’s favourite pastimes – unaware that no one was able to hear them. Even the live blog was shut down.
BBC Four was taken off air and replaced with a notice urging viewers to switch to BBC One. It had been due to show the England women’s football team play France in an international friendly – the game aired on the BBC’s iPlayer service and BBC Sport website, apparently in the belief that showing women’s sport online is more respectful than allowing it on linear television channels. On CBBC, children were greeted with a banner encouraging them to watch the news.
The BBC would not say how many complaints it had received or make any other comment about its coverage.